Delivering content marketing strategies that engage and convert


About

I specialize in developing and optimizing digital content, guiding projects from ideation through publication to performance analysis. With over 7 years of experience, I have deep knowledge of content management systems, SEO, and responsive web design to ensure that every piece of content I publish is both engaging and technically sound.

As a senior web content manager at Sling TV, I lead experimentation efforts to personalize and optimize web experiences for acquiring new customers and reducing active subscriber churn. By leveraging tools like Adobe Experience Manager and Target, I have successfully contributed to an increase in site traffic personalization from 1.4% to 15% over 6 months. I also led content authoring for a targeted retention campaign in August 2024, which resulted in the highest save rate observed YTD and a 78% MoM improvement.

As a freelance digital marketing consultant, I collaborate with creative entrepreneurs to develop strategies to better connect with their digital audiences. My goal is always to craft content that not only reflects the brand's identity but also drives measurable results.

My background in journalism has instilled in me a knack for project management and a meticulous eye for detail. Although I have pivoted into more marketing-focused roles, my tenacious curiosity and lifelong learner mentality have fueled my motivation to empower folks with clear and accessible information so they can make the best decisions for themselves.

Offline, I enjoy seeing live music, visiting new local restaurants, and exploring the natural beauty of Colorado. Want to collaborate or chat? I'd love to connect!


Expertise

  • I have 5 years of experience managing content marketing efforts for small businesses and nonprofits. From strategizing on editorial calendars to creating digital assets, I have hands-on experience producing blogs, social media posts, email campaigns, and landing pages. I am also well-versed in analyzing content performance and optimizing digital experiences accordingly.

  • I have managed and published digital content using various CMS since 2015. I am most familiar with Adobe Experience Manager, Squarespace, and WordPress.

  • I have 4 years of experience designing websites for small businesses and creative entrepreneurs. I focus on delivering beautiful, functional web experiences using Squarespace.

  • I graduated with a degree in journalism and started my career in the media industry writing for the Belleville News-Democrat, Sauce Magazine, St. Louis Public Radio and KMOX News Radio 1120. During my time in this field, I covered a range of topics with my favorite stories about wellness, food, and hyperlocal culture. Read my work on MuckRack.

  • As a stellar communicator, [Caitlin] is direct, open, and sincere. She is hungry for feedback that she uses to improve each day.

    Dana Barraco, Product Manager @ GBH

  • [She is] hugely effective at project management - no party is ever questioning what they’re responsible for or when they need to complete it with Caitlin involved.

    Laura Baumgartner, Product Manager @ Walt Disney Imagineering